Wednesday, March 16, 2011

What should a typical mid-sized organization offer as part of a total rewards strategy?

Self-motivated, personally driven employees will appreciate educational or skill-development opportunities. Others might welcome an opportunity to acquire additional vacation days, subsidies for gym memberships or the like. Understanding childcare needs and providing resources is often popular with employees.



In fact, it is probably one of the single rewards most likely to positively affect company loyalty and can often be achieved relatively painlessly through flex work times. On the benefits side, we know that many employees quietly use employee assistance programs. And, at any given time for any size organization, reward and recognition efforts are critical.

As for affordability, the costs of a total rewards program may be built into the margins. When customers know that a fee or cost includes a superior customer response mechanism or a reliable product, they are often willing to pay more. Of course, that must be strategically communicated in order to heighten customer awareness of the value they are receiving.

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